Together we can be better
Affinity Care is our collective name to show that our practices have joined into one organisation. The joining of these like-minded practices has happened steadily since 2012 and comprises of 7 practices over 9 sites.
The reason for practices amalgamating in this way is to help build a more sustainable structure to better meet the increasing demands on the NHS, improve the patient experience and deliver improved clinical outcomes. It also provides better retention of both GP’s and staff.
It makes sense that ‘together we can be better’ rather than working in isolation in what is now a very challenging role for General Practice.
- In our model we aim to keep what patients and staff value from General Practice – family orientated and clinically led care.
- We value continuity of care for patients with long term conditions and the need for easy access with urgent advice for more acute problems.
- We value the individuality of each of our practices and the differing needs of patients
- We aim to have friendly approachable patient-facing staff, including our reception and clinical teams.
- Patients will increasingly be able to get improved access to services at local sites, even more so with specialist care as we will share our clinical teams.
- We will be working with other stakeholder organisations in our communities and across Bradford to improve services.
In addition, as part of our new structure we are working closely with our Patient Participation Groups (PPG), with each of the Chairs from these groups now coming together as the Affinity Care Patient Council. Through the Patient Council we aim to get feedback from patients on our services and engage patients in re-designing how we deliver services.
Please look out in the surgery and on our websites for opportunities to get involved in patient surveys and focus groups as patient involvement is important to us.
For further information about our Patient Participation Group (PPG) meetings and activities please see our PPG page or pick up a leaflet in the Health Centre.
Our Care Quality Commission rating
We are monitored by the Care Quality Commission (CQC) who ensure that we always provide all our patients with high quality care with services that meet their needs.
Please visit the CQC website to find out how we provide safe, well-led, effective, caring and responsive services for all population groups.
Research at Affinity Care
The research is used to try and find better ways of looking after patients and keeping people healthy.
These are qualified doctors who have spent a number of years working in hospitals, and who wish to enter General Practice as a career. As part of their training, they must spend a eighteen months working under the supervision of an approved GP Trainer in a training Practice. These doctors normally work in this practice for six to twelve months and spend a further 6 months in another training practice in Bradford.
Trainees are involved in all aspects of the practice, and do surgery consultations and home visits just like GPs.
You may be offered an appointment with a trainee. Most patient’s don’t find this a problem, but if, for any reason you would prefer to see one of the other GPs instead, please tell the receptionist.
Nurse practitioner registrar
The role of the Nurse Practitioner is relatively new to the UK, its origins being established in the USA, where Nurse Practitioners have contributed to patient care since the 1970s. Nurse Practitioners are experienced Registered Nurses who have undertaken further training to develop skills and knowledge. They provide an extended nursing service that incorporates aspects of care that may previously have been provided by a Doctor, such as physical examination and diagnosing and treating common health problems.
Current trends within General Practice are focused on providing a wider rang of choice, services and care. This surgery has chosen to train a Nurse Practitioner to help meet these needs. The Nurse Practitioner is supported by, and works closely with, other members of the existing team to maintain the high quality services provided by practices.
Our trainee nurse practitioners
What can the Nurse Practitioner do?
- Take a history of health issues and perform physical examinations
- Diagnose and treat some common health problems (supported by the doctors throughout the training period)
- Provide care that focuses on the health of the individual
- Offer family support
- Support people in making healthy lifestyle choices and decisions about their health care
- Refer to and support other colleagues Some consultations will be combined with the trainee Nurse Practitioner and GP.
During their fourth or final year of study, students may spend a number of weeks with the practice. They have not yet qualified as doctors, and so will not be allowed to make decisions about your diagnosis and treatment without a qualified doctor being present.
We may ask you to allow a student to discuss your medical problems with you at length, or examine you, if this would help in their education. Most patients are happy to agree to this.
If a medical student is sitting in with the Doctor, you will be informed when you arrive for your appointment. If, for any reason, you would prefer not to be seen with a student present, please let the receptionist know.
You don’t have to have a student in the room if you don’t want.
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
For more details, see the individual practice websites.
In line with the requirements of NHS England we have now allocated a named GP to each patient registered with us and this will normally be the GP that you are registered with at the practice. Patients do not need to take any further action with regards to this.
Our staff are expected to be courteous to patients at all time and we expect patients to be courteous to doctors and staff at all time.
Verbal abuse and physical violence are a growing concern for staff working within the NHS. The practice staff have the right to care for others without fear of being attacked or abused. If a patient is verbally abusive to staff, or persons present on the practice premises, the practice will initially give the patient a written warning. Should the practice have any further concerns that patient’s name will be removed from the practice List and we shall cease to be responsible for his/her medical care. Violence towards staff under no circumstances will be tolerated. The Police will be called, and the person prosecuted. The practice will immediately give notice to cease to be responsible for that patient’s medical care.