Ordering your prescriptions

We are aware the since the merger of Cowgill and Sunnybank, that some patients have had trouble connecting to their GP practice via the NHS App.

The easiest way to resolve this is to download the Airmid app


You can use the Airmid App to access the same GP online services that you could using the NHS App including

  • Prescriptions
  • Online Record
  • Viewing Appointments

Plus you can also use the Airmid App to send messages to our reception team.

Please continue to use eConsult to contact the practice with clinical queries that a doctor will need to answer.

You can use the NHS login that you used to login to the NHS App to login to Airmid.

This is a video tutorial on how to login to Airmid with your NHS Login. Please note that there is a password reset button if you have forgotten your password.

Airmid Cares is Airmid’s support page and has some useful FAQs that may help if you have any issues getting set up.

We recognise that not having access to the NHS App has made it hard for some patients to order prescriptions.

As a temporary measure we have created this medication form that will send your prescription request directly to our pharmacy team. Please note that this form will only be available until the 10th December to give you time to download Airmid and find an alternative way of ordering prescriptions.

    Prescription Request Form