Information for our patients
Affinity Care supports over 65,000 patients with their care across a number of sites in Bradford and Keighley.
Extended hours
New patients
Listening to the patient voice
We are constantly looking to improve the services we offer our patients against the back drop of major changes within the NHS.
One way in which we can ensure we are working on the right things is to ask you, our patients.
As such, we want to have an active Patient Council who meet with the Director of Operations at Affinity Care and individual Patient Participation Groups (PPGs) at all our practices.
Patient Council
The main purpose for the Patient Council is to represent and be the voice of Affinity Care’s registered patients but we are also there to act as a central reference group representing Patient Participation Groups (PPG) from Affinity Care to enable the patients of Affinity Care to make an effective contribution to the planning, commissioning, monitoring and improvement of health care services provided locally by Affinity Care.
The Patient Council is made up of:
- the chairperson or a representative from each of the PPG groups across Affinity Care
- a clinician
- two members of HALE
- the Director of Operations for Affinity Care
My role as Chairperson is to liaise with the Director of Operations and the group as a whole, plan the agenda for meetings and ensure our meetings run to time.
Personally, I am pleased to help with all of the Affinity Care practices as the patient voice must be heard. Whilst we do not need any other volunteers for the Patient Council we do need people to join our PPGs.
Joining the PPG at your surgery can help to decide ways of making a positive contribution to the services and facilities offered by the practice to their patients.
— Joyce Thackwray
Affinity Care Community Partnerships
Happy, healthy at home
The aim of Community Partnerships is to bring together a range of health and social care providers to work in collaboration as a unified team. This team is responsible for identifying its local population’s health and social care needs and then to lead on the design, development, implementation and evaluation of service improvement projects. These projects are to support people to receive care, support and wellbeing services closer to home and enable them to remain happy, healthy and at home.
Affinity Care Community Partnership is a group of allied community health, care and wellbeing services, through locally led partnerships, covering the approximate 57,000 patients across the sites of the Affinity Care group of GP practices.
We consist of a leadership team who are working together to share their knowledge, ideas and expertise to support each other in understanding their roles and how they can work better together to improve the lives and experiences of people in the local community. This team includes people from a variety of health, social care and third sector organisations and consists of patient representatives, staff from the Affinity Care GP practices, community nursing, mental health services, community pharmacy, voluntary organisations including Hale, The Bridge Project and Carers’ Resource, the council ward officers, and community and hospital NHS staff.
Patient Participation Group (PPG)
How you can help?
We need young people, workers, retirees, people with long term conditions and people from all ethnic groups. People like you who are patients at one of our practices.
We would like a core group of patient members who will meet with the practice team a few times a year. Refreshments will be provided by the practice and any travel expenses will be reimbursed.
We also wish to create a larger group of patients whom we can contact occasionally via email or invite to a video conference call (like Skype or Zoom) in order to ask a question or two and gain valuable feedback.
